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Shopping Info
Browsing products:
Step 1: Log in to T-joue account.
Step 2: Check on e-voucher to check if there is any e-voucher to be redeemed.
Step 3: Browse through our products and read the details, size and color carefully.
Step 4: Add your favorite product to your shopping basket.
Step 5: Click "Shopping Bag" to check the product in your shopping bag.
Step 6: Click "checkout" to complete order process.
Step 7: Click "proceed to payment" to make payment.
Step 8: Key in your payment and you will receive the order confirmation

Shopping Bag:
To view the contents of your shopping bag simply click Shopping Bag which appears in the top navigation bar at all times. You can also access your shopping bag through your account after you have logged in.

Note :The item in Shopping Bag may not appear on the next visit if you are not login.
Checkout:
Once you have confirmed the contents of your shopping bag you may then continue through to the checkout. Confirm the delivery address is correct before you proceed to payment.
Stock Availability:
Our aim is to bring you all the latest T-JOUE styles available to purchase through our online store. You have to be fast because if the item you are looking for is out of stock we cannot guarantee that we will get more delivered.

Sometimes, an item is out of stock and not expected to come back in stock, so we must cancel the item. In this case, we will notify you by email immediately. If you paid with a credit card, we will refund you for the item and original shipping charges or you may choose other type of dress.
Payment Methods:
The following payment can be used to purchase through T-JOUE Online: Credit Card, FPX/MEPS, Maybank2U, AmBank Online, Alliance Online, and RHB Online.

Please note that your card statement will display "NetBuilder EC" (T-JOUE Online Payment Gateway Provider) for the charges instead of T-JOUE.

If you do not have any payment, you can make "Cash Deposit" to our bank account.
Bank: Public Bank
Name: T-JOUE SDN. BHD. (make sure it is right name)
Account: 31 3931 6820

After you have banked in, remember to email the following details back:
Item Code:
Color:
Size:
Recipient name:
Delivery address:
Contact No:

Pricing, Tax and Customs Charge:
We try to keep our prices consistent throughout our stores and our on-line store. Occasionally, our pricing may be slightly different due to special promotions or mark downs that are only available online. Special product markdowns or promotions that appear within our online store are only available when ordering online unless otherwise stated.

The prices within the online store do not include relevant overseas duties and other custom charges that you may incur. Duties and value-added taxes may be required and are the responsibility of the customer.

Shipping Info:
Please refer to below table for shipping cost:

Non Document Delivery Malaysia Singapore
Price RM10.00 RM25.00

Your Protection:
We take your privacy and security very seriously. We work hard to make sure that we only use your information in the ways that you want us to. When you shop at our website we protect your payment details so that all your information is encrypted before it is sent over the internet.

We realise how important it is to securely store any information that you provide. T-JOUE maintains the highest levels of security. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.

Important Information:
We cannot accept responsibility for delays in delivery due to unforeseen circumstances (eg: Strikes, floods etc.). All colours of garments are reproduced as accurately as possible, however a slight variation may occur in colour and size specifications. Colours may appear slightly different via this web site due to computer picture resolution and individual monitor settings.

We reserve the right:

  • to cancel any order, at which time, we will immediately notify this action by e-mail or phone, using the e-mail address or number/s provided. We will refund the monies paid using the original method received.
  • that all orders are subject to availability of stock.
  • to take reasonable steps to verify that the order and credit details are bona fide.

Free Item:
You can choose where the free item that you want by key in the code and name of the free item on the remarks section. Random selection of free gift will be given if the user did not or wrongly tell the type of free gift. However, you are freely to change the free gift before it is delivered out by emailing to us your order confirmation order and the new free gift code.
Size Guide:
You can access the Size Guide within any product by clicking onto the Size Guide icon.

Our garment sizes are designed for women 5' to 5'7".

Body Measurement (in Inches)

Size Free Size
S M L XL
Shoulder Length 14 15 15.5 16
Back Body Length 15.5 16 16.5 17
Bust 32 34 36 38
Waist 26 28 30 33
Hip 35.5 36.5 38.5 40.5
Upper Chest Width 12 12.5 13.5 14.5
Nipple Chest Width 9.5 10 10.5 11

How To Measure:

Your Bust:  With arms relaxed at your side, measure under your arms, around the fullest part of your chest. Tape must be parallel to the ground.
Your Waist:  Measure around your waist at the narrowest part of your torso. Keep tape parallel to the floor and put one finger between the tape and your body.
Your Hip:  Stand with your heels together and measure the fullest part of your hip, keeping the tape parallel to the ground.





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